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I had a 55" LG go out while under warranty earlier this year. They sent me a prepaid shipping label from Fed Ex Ground and had Fed Ex pick up the TV. The only thing I had to do was box it back up. They sent me a check for the full amount I paid for the TV including the sales tax. I went back to the store I purchased it at and bought a new one. By then the price had dropped $100.00Apache
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