[i_ll_be]

Hello all,

First post here, thanks for welcoming me.

I have read multiple posts regarding my issue but requesting a little help.

My glo HD has a white screen (frozen) and does not start up.
- if I make a press on the power button, a red light starts and stays permanently on
- a second long press stops the light

I have tried :
- any combination of button press found on the net to reset, nothing happens on the screen
- full overnight charge
- reset via the pin hole, no reaction at all
- opening of the back cover + disconnection of the battery, no change

Nothing works...

Just to notice that my kids are reading a lot of mangas on the Glo HD and it was causing some regular crashes on the defective glo HD until this ultimate freeze. I have a second Glo HD which works perfectly with a similar use (mainly mangas).

Could it be the sd card ?

If yes, is there a tutorial somewhere explaining how to try to fix it ?

Can I try to exchange the SD cards between my 2 Glo HD ? Is there a risk to brick the working one ?

Thanks a lot for your help,
Christian