Thread: Troubleshooting Oasis 2019 power button issues
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Old 11-17-2020, 05:06 PM   #1
jenieliser
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Posts: 165
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Join Date: Jun 2009
Location: Tampa, FL
Device: Kindle PW, Kobo Libra Color
Oasis 2019 power button issues
The power button on my 2019 Oasis isn't working. I have had it 3 1/2 months, no drops, no issues but out of no where the button isn't working.

The only thing I've done differently is manually update to 5.13.3
I can't imagine that would have an effect but it's the only thing I can think of.

I called Amazon, they sent me a replacement but it as dented corners and scratches on the back. If there's no way to get a mint condition one (like mine that has been living in a case since day 1) then I'd rather try to find a fix for it or live with it.


Any suggestions?

EDIT: I have called about the replacement kindle, and am waiting for a reply
Last edited by jenieliser; 11-17-2020 at 05:08 PM. Reason: more information
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