oh give me a break. A SINGLE person could transfer a manuscript into other formats, it's just a software issue. Once in e-book format there is no reproduction cost, no printing costs.
Then he is complaining about the staff necessary to count the money the ebooks make and track sales? Priceless. As for the cost of servers, seriously a couple of thousand a month could pay for those, and store millions of dollars worth of books in a few gigabytes of space.
Many of the infrastructure costs he mentions are already in place and often handled by third parties, for example Amazon.com. Publishers should be embracing this technology instead of making excuses for why a book with essentially tiny re-production costs should cost $20.
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