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Old 10-28-2020, 04:10 AM   #2
stumped
Wizard
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Posts: 3,305
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Join Date: May 2016
Device: kobo forma, Kobo Libra, Huawei media Tab, fire HD10, PW3 HDX8.9,
free and pro are separate apps. if you delete what you have now and download pro version from play store, it should recognise your gmail address and re-activate. i have always been able to add pro copies to new devices.

if you get asked to pay again, then contact play store for troubleshooting

there's an email address somewhere in the help section of the app, but I think, without checking, that it is what you said above
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