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Old 10-16-2020, 03:13 PM   #10
janewolynez
Junior Member
janewolynez began at the beginning.
 
Posts: 2
Karma: 10
Join Date: Dec 2018
Device: kindle paperwhite
Hi Kovid,
My advice is not being detected by Calibre. The error message:
calibre, version 2.85.0
ERROR: Error: Error communicating with device

Failed to access files in the main memory of your device. You should contact the device manufacturer for support. Common fixes are: try a different USB cable/USB port on your computer. If you device has a "Reset to factory defaults" type of setting somewhere, use it. Underlying error: [Errno 1] Operation not permitted: '/Volumes/Kindle/driveinfo.calibre'

Traceback (most recent call last):
File "site-packages/calibre/gui2/device.py", line 88, in run
File "site-packages/calibre/gui2/device.py", line 471, in _get_device_information
File "site-packages/calibre/devices/usbms/driver.py", line 153, in get_device_information
IOError: Failed to access files in the main memory of your device. You should contact the device manufacturer for support. Common fixes are: try a different USB cable/USB port on your computer. If you device has a "Reset to factory defaults" type of setting somewhere, use it. Underlying error: [Errno 1] Operation not permitted: '/Volumes/Kindle/driveinfo.calibre'

I don't know what to do

PLEASE HELP
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