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Old 10-10-2020, 08:14 AM   #7
PeterT
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Posts: 13,578
Karma: 79436940
Join Date: Nov 2007
Location: Toronto
Device: Libra H2O, Libra Colour
More than likely it's that you're not placing the correct files on the Kobo. When you download the firmware you download a file named kobo-update-<build number>.zip

You then unzip this file to obtain KoboRoot.tgz, manifest.md5sum and a folder upgrade that contains several more files.

All of these need to be copied to the .kobo folder of your reader.

After the copy your .kobo folder should contain the Kobo root.tgz and manifest.md5sum files, and the upgrade folder that will contain several files.
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