Quote:
Originally Posted by grenacia
I got a Kobo Aura One in 2017 and loved everything about it and the Kobo system except one thing - the usb port was tricky and had connection problems and eventually stopped working. When it completely stopped working, I contacted Kobo about it and it was out of warranty and all they could offer me was a very small discount on a new ereader, with no assurances they had improved the usb port. Meanwhile my Kindle Paperwhite from 2011 was still working fine, so I've been using that instead and plan to upgrade to a waterproof Kindle Paperwhite at some point. I don't think I'll buy a Kobo again even though I loved the device and interface, too expensive for something that's going to just fail like that. If you get a Kobo and have any usb problems deal with it ASAP while it is in warranty, even if it isn't very bad, and/or install a wireless charging device on it to avoid wear on the port.
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You only have yourself to blame. When the USB port was acting up, you should have contacted Kobo then.