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I have this error, too. Here is the output from cmd:
C:\Users\User>calibre-debug -g
calibre 5.0.1 embedded-python: True is64bit: False
Windows-10-10.0.18362-SP0 Windows ('32bit', 'WindowsPE')
32bit process running on 64bit windows
('Windows', '10', '10.0.18362')
Python 3.8.5
Windows: ('10', '10.0.18362', 'SP0', 'Multiprocessor Free')
Interface language: de
Successfully initialized third party plugins: Extract ISBN (1, 4, 4) && Zotero Metadata Importer (1, 0, 35)
Turning on automatic hidpi scaling
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