Quote:
Originally Posted by DMcCunney
As mentioned by ApK, I think it's a matter of the email client.
(snippage)
I create interspersed replies, trimming stuff I'm not replying to to make everyone's life easier, but I seem to be a lone voice crying in the wilderness about stuff like this.
I blame Outlook for that, to, as top posts were its default. And made more annoying by defaulting to Rich Text or HTML in messages. At one employer, I discovered posts I sent to a tech mailing list were bouncing. The list was "plain text only". I had laboriously configured my Outlook client to default to plain text, and that was what I sent, so WTF? It turned out that Exchange Server was undoing my good work and what it sent out on my behalf wasn't plain text. The Exchange Admin had to dig a bit to get it to stop doing that.
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Dennis
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The problem with interspersed replies, for many of us, is we're not using email clients, in the usual sense. We're using Salesforce or another messaging system, like Teamworks. Anything "below the line" is completely nuked, with a reply, so we can't see it.
Just in case you're ever dealing with customer service, somehwere, sometime and you can't understand why they aren't answering your interspersed replies....
Hitch