Quote:
Originally Posted by meeera
... (But hey, I could be wrong - does anyone have personal experience of great Nook support in-store?)
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Do you mean do they sometimes have them plugged in and charging? (That's about the best you can hope for.) No, I'm afraid you're not going to ordinarily get good walk-in service with Nook (but the same goes for Kobo and Kindle). In-store service for eReaders is pretty much a thing of the past (in the U.S. anyhow). I don't know how difficult it is to exchange a reader with Barnes & Noble. I've never had to do that.