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Old 09-21-2020, 03:56 PM   #1
tenque
Junior Member
tenque began at the beginning.
 
Posts: 6
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Join Date: Sep 2020
Device: Likebook Mars
Likebook Mars frozen on boot screen and won't respond

The battery died overnight and when I plugged it in to turn it on this morning I think it got unplugged during the boot process. Now it's frozen on the "Starting up" screen and no amount of charging or pressing the power button seems to fix it. The progress squares never change, so I can only assume it's stuck powered off.
I upgraded to the Android 8.1 firmware a few weeks back. What can I do to backup the internal storage and reset the thing?
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