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Thank you for sharing your strange experience with Pocketbook Cloud. I stay away from cloud services as a principle since I care about integrity and Intellectual Property Rights for both myself and the companies I collaborate with. Your story made me even more determined to not test Pocketbook Cloud.
The only firmware bug I have found is that the Pocketbook sometimes resets the selection of apps that you put on the frontpage after a restart. By long-pressing on a app icon on the frontpage you can exchange it for another app but after a restart it is back to the default apps.
Apart from that I am really satisfied with the Pocketbook Color. It is an amazing product. With good external lightning, it is a pleasure to read both comics and ordinary books. Once you have got used to color e-paper, the B&W e-paper feels hopelessly outdated, despite its higher contrast.
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