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Old 09-16-2020, 10:18 PM   #34
Uncle Robin
Diligent dilettante
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Posts: 3,662
Karma: 52758936
Join Date: Sep 2019
Location: in my mind
Device: Kobo Sage; Kobo Libra Colour
Quote:
Originally Posted by bookwurm70 View Post
I've done the price-matching multiple times, and it comes through very quickly, but it is in the form of store credit, not a refund. It certainly helps to have another book in mind that you want to buy, so you don't feel like you wasted money, but there will always be another book, so I don't worry about it too much.
Exactly. I have used it twice this week, not buying the books from Kobo until after I had established that the same ISBN was cheaper elsewhere (in both cases Google Play Books this time). Both claims were processed within one business day, one allowed me to save nearly 20% of the VIP price of my target book, and the subsequent Price Match credit on that book then let me pick up a book I was mildly interested in without having to spend either money or points.
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