Thread: "Mirroring" the system on Kobo Clara
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Old 09-16-2020, 08:44 AM   #3
davidfor
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Posts: 24,905
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Join Date: Jul 2011
Location: Sydney, Australia
Device: Kobo:Touch,Glo, AuraH2O, GloHD,AuraONE, ClaraHD, Libra H2O; tolinoepos
Quote:
Originally Posted by Daratzatzara View Post
Hey,
I just bought a Kobo Clara HD eReader from AliExpress, and they sent a defective device. Since the first time I turned it on it has problems. Most of the times it gets stuck in the process of turning on, and so i have to shut it down by pressing 10 sec on the power button, and try again.
I got lucky a couple of times, but then i tried to update the firmware, and in the middle of copying the files from the PC, the device got disconnected (bcs it got stuck again), and since then I have even more problems.

The device restored to factory settings, and every time I succeed of getting it turn on (without it getting stuck), Kobo PC software preforms an update, and the device reboots. But every reboot without exception, it gets stuck.

I've talked with the store on AliExpress and they told me the software is corrupted, and that I have to "mirror" my system. Does anybody has any idea? May i just be a problem in the hardware?
I think they mean "reimage". That is, get a good image for the SD card and write it to the card. Based on what you describe, the card is corrupt, and possibly failing.

The things I would do are:
  • Return it as faulty and get my money back.
  • Do a manual factory reset. The instructions for this are https://help.kobo.com/hc/en-us/artic...HD-or-Kobo-Nia.
  • Get an image and restore it to the SD card. Or possibly a new card, as I don't think I would trust the one you have. I have sent you a PM with the link to an image.

I suspect you can't return it. So try the factory reset. If that doesn't work, then try the image.
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