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cakepuller · 09-14-2020, 08:13 PM

Trying my luck to see if anyone here knows how to revive my 2014 Kobo Glo.

Last night (in the dark), I inadvertently pressed some buttons on the Glo and it went into RESET mode. (Doh!)
It showed the "RESTORING..." message before ending up prompting me to plug in my Kobo Glo into the computer for setup.
My USB port is dead so I can't plug in, so I turn to WIRELESS setup instead. (I mean it's dead for data connections but charging is fine.)
Kobo Glo scans and finds my wifi.
Kobo Glo connects successfully after I enter the password.
Kobo Glo says something like "Please wait while we update your ereader... Checking for updates...". This message shows for only 1 second before saying "NETWORK ERROR. Oops something happened to your internet connection and we couldn't finish our update. Please check your connection and try again."
But I'm 100% sure there's nothing wrong with my network as all other devices can access the net just fine. So the error message above is totally baffling. Can't be a Kobo wifi module fault because it could detect the router and connect successfully.
I even tried entering a wrong Wifi password and Kobo Glo did say it couldn't connect. With the correct password, Kobo said "Successfully connected".
I did the above about a million times (okay, maybe 6 times) with the same result.
I followed the procedure from here: https://help.kobo.com/hc/en-us/articles/360017605274

What are my options (other than a funeral for my Kobo)? Is there another lesser known trick I can use to reset it successfully? One would think a factory reset shouldn't require any network connection.

My firmware is 4.something (updated maybe in Jan 2020). I can't remember the exact version and can't check...

09-14-2020, 08:13 PM	#1
cakepuller Member Posts: 18 Karma: 12048 Join Date: Jan 2014 Device: kobo glo, kobo aura, kobo glo hd, kobo clara bw	How to revive my 2014 Kobo Glo? Trying my luck to see if anyone here knows how to revive my 2014 Kobo Glo. Last night (in the dark), I inadvertently pressed some buttons on the Glo and it went into RESET mode. (Doh!) It showed the "RESTORING..." message before ending up prompting me to plug in my Kobo Glo into the computer for setup. My USB port is dead so I can't plug in, so I turn to WIRELESS setup instead. (I mean it's dead for data connections but charging is fine.) Kobo Glo scans and finds my wifi. Kobo Glo connects successfully after I enter the password. Kobo Glo says something like "Please wait while we update your ereader... Checking for updates...". This message shows for only 1 second before saying "NETWORK ERROR. Oops something happened to your internet connection and we couldn't finish our update. Please check your connection and try again." But I'm 100% sure there's nothing wrong with my network as all other devices can access the net just fine. So the error message above is totally baffling. Can't be a Kobo wifi module fault because it could detect the router and connect successfully. I even tried entering a wrong Wifi password and Kobo Glo did say it couldn't connect. With the correct password, Kobo said "Successfully connected". I did the above about a million times (okay, maybe 6 times) with the same result. I followed the procedure from here: https://help.kobo.com/hc/en-us/articles/360017605274 What are my options (other than a funeral for my Kobo)? Is there another lesser known trick I can use to reset it successfully? One would think a factory reset shouldn't require any network connection. My firmware is 4.something (updated maybe in Jan 2020). I can't remember the exact version and can't check...