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Apart from the on off button the Alita is touch screen operated.
I'm not at all comfortable with doing anything with my Alita but I can make a couple of observations.
When setting up an SD card you have to opt for internal or external storage and I made the wrong choice - internal. That meant the SD card was no longer accessible from file manager. Boyue did answer an email and said that I'd set it up incorrectly. In my ignorance I then wiped the SD card which at that point had parts of the OS on it. Total horror because it no longer worked properly. I did manage a factory reset but cannot remember any details.
Secondly, I much prefer a PC for everything apart from e-reading. I can connect the Alita to Windows 10 via a usb c cable. On the PC you can then see all the Alita files and folders. Maybe Boyue could supply an image for the Alita that you could then transfer and install on the Alita's internal memory?
Apologies if I'm posting complete drivel about this recovery possibility.
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