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Old 09-12-2020, 04:37 AM   #4
davidfor
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Posts: 24,905
Karma: 47303824
Join Date: Jul 2011
Location: Sydney, Australia
Device: Kobo:Touch,Glo, AuraH2O, GloHD,AuraONE, ClaraHD, Libra H2O; tolinoepos
@wychwoodnz: Have you configured the driver? This is separate from the library. Unless you (carefully) copied the calibre configuration from the other machine, it needs to be done on the new installation.

The other common reason for this to happen is changing between the built-in KoboTouch driver and the KoboTouchExtended driver. These are configured separately. Under the covers they share the same code and look the same, but, whichever is actually being used needs to be configured.

If the collections are still not being updated when all the configuration is in place, run calibre in debug mode and post the log. To do this, right click on the preferences button and select the option to restart in debug mode. Calibre will restart with a message about the debug log. Connect the device and when the connection jobs finish, close calibre. The debug log will be displayed. Post the full log, or PM it to me and I'll try and see what is wrong.
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