Thread: Hisense A5
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Old 09-10-2020, 07:13 AM   #403
tracey1
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Posts: 221
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Join Date: Feb 2017
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Quote:
Originally Posted by Question Mark View Post
Actually, it seems rather straightforward to me.

If order a white phone, but a black phone is in the box when it arrives, I can exchange it or get a refund.

If I order a white phone, and the phone in the box is white, I can't exchange it even if I don't like the shade of white it is. Colours of actual objects will often appear slightly different in a photo on a computer screen.

If I order a phone and in the description it claims that it has certain features such fingerprint recognition, but the phone which arrives does not have that function, then I can return it for an exchange or refund.

If I order a phone which claims to have a feature such as fingerprint recognition, and if the phone which arrives has that feature and if it works, I cannot return it even if the feature doesn't quite live up to my expectations.

Seems fairly straightforward to me.

Some stores have a satisfaction guaranteed policy where you can return a product if it does not live up to your expectations. You could purchase the product, try it out, and return it if it does not live up to your expectations.

However, this is not the case with the CECT Shop policy and I can quite understand why that would be. If you returned a perfectly functioning device to them which you had already tested out, they could not then turn around and sell it as new. They would have to sell it has an open-box product which would cause them to lose money.
Thank you. Obviously, not every store can afford to have Amazon-like policy. It does make one a bit more hesitant to purchase it on the other hand.

So I checked their shipping policy and apparently shipping (to european countries) costs about 10 euros. Adding import sales tax (15-35 euros) and another national delivery fee (at least 12,50 euros). So ,could one end up paying over 60 euros more than the actual price for the phone ?

Anybody know if Aliexpress could be a more viable option ?
https://www.aliexpress.com/i/4000315968160.html
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