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Old 09-09-2020, 05:05 PM   #64
crane3
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Posts: 608
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Join Date: Sep 2014
Location: Calif
Device: Fire hdx 8.9, Tab S2, Tab S5e, Aura ONE
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Quote:
Originally Posted by jilgo View Post
Hello, I have a problem with the android 8.1 Mars instalation.
When I connect my device to the pc, the android tool program recognizes it, but when I click on the update button I get the following message:
Check chip fail
Can someone help me? Thank you
Looks like the same problem I had in that I inserted the "key" & connected the Mars to the PC BEFORE I ran the install due to bad memory recall. When the Mars is connected to the PC, the Mars booted up.

Had forgot to read the instructions & had done the same thing when I had to go thru the same process on the original Mars in order to update for getting Google store.

Do the "key" & usb connection AFTER clicking on the android tool where the "loader" will show up instead of the 'found MTP' and/or ADB.

edit: See Step 5 for when to connect to the PC

Last edited by crane3; 09-09-2020 at 05:08 PM. Reason: add info: step 5
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