MobileRead Forums - View Single Post - Forma new Forma can't access Internet, old works fine

patrik · 09-08-2020, 02:37 PM

I just got a second Forma (for my mother).

It connects to the wifi, gets an ip address (can be seen on the router) but for some reason can't access Internet from there.

I have resetted in all ways possible. Made sure it's fully charged. Set it up via Kobo desktop. Added books via Calibre.

All things seem to work fine, except to reach Internet.

I have checked and rechecked that the router doesn't do something odd. It is allowed to access Internet.

The darnest thing is that when I use my phone as a mobile hotspot, it works! It's a different provider from my home ISP.

But all seems to work fine with my old Forma (and every other of my devices).

Could there be some strange difference (they are about 10 months apart)? Something odd with my router?

I even chatted with Kobo support...

Any ideas?

09-08-2020, 02:37 PM	#1
patrik Guru Posts: 682 Karma: 4568205 Join Date: Jan 2010 Location: Sweden Device: Kobo Forma	new Forma can't access Internet, old works fine I just got a second Forma (for my mother). It connects to the wifi, gets an ip address (can be seen on the router) but for some reason can't access Internet from there. I have resetted in all ways possible. Made sure it's fully charged. Set it up via Kobo desktop. Added books via Calibre. All things seem to work fine, except to reach Internet. I have checked and rechecked that the router doesn't do something odd. It is allowed to access Internet. The darnest thing is that when I use my phone as a mobile hotspot, it works! It's a different provider from my home ISP. But all seems to work fine with my old Forma (and every other of my devices). Could there be some strange difference (they are about 10 months apart)? Something odd with my router? I even chatted with Kobo support... Any ideas?