Quote:
Originally Posted by astoriedsoul
If you're not getting anywhere with them through email or their online chat through their website, try them on Twitter (should be @KoboHelp). I had better luck getting help there--a thousand theories why.
Good luck!
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Thank you, was able to reach them today via chat.
They promised a solution in the next 1-2 days. Lets see...
The previous promise (which I got on Saturday - promising a solution in 2 days) they did not deliver on...