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Old 08-31-2020, 05:54 PM   #16
bosonnoir
Junior Member
bosonnoir began at the beginning.
 
Posts: 4
Karma: 10
Join Date: Aug 2020
Device: Kobo Aura HD
Quote:
Originally Posted by mrf View Post
In my kobobooks.com account, my name is in full-width Roman letters -- I guess it rejected half-width.
For my address, 国 is set to 日本 and 都道府県/州/区 is set to 東京都, but I stuffed my actual American address into the 郵便番号 (I put zip code here), 郡市区(島) (I put my city & state here), and それ以降の住所 (I put my street address here).
The phone number box is left blank.
The credit card that's working is a Master Card.
Hello,

I followed those instructions until I realize that I could not select "Japan" from the country list for my billing address. It simply does not show up!! I looked through the entire list (just in case it would be misplaced), with no success. What's happening???

I created a brand new Kobo account, but same result: "Japan" does not appear in the country list.
Same result when setting the billing address in "account parameters" or at purchase time (when no billing address is registered yet).

I emailed Kobo support about that, still waiting for an answer...

What am I missing here? Do I need to use a 楽天ID (japanese, not global) to unlock Japan?
Could it be a bug??? Any other explanation??

If anyone has any hint, or just some spare time to check this oddity on their own account (or test account), any feedback is welcome at this point.

Thanks in advance,

Max


PS: I also tried the rakuten.co.jp procedure, but my credit card is not accepted by the system. I am going for kobo.com, hoping that I could use the credit on my Kobo account without needing a credit card.
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