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Gadgetguy · 08-29-2020, 07:09 PM

Hello all,

I have a brand new Kobo Forma.

I have transferred my book collection to it (539 books) - and for some reason the reader shows 541 books. (It showed 0 books originally)

When I check under "series", I see several unknown books:
The Folk of the Air from Holly Black
Me before you Trilogy from Jojo Moyes
Thriller from Andy Weir
L'amie prodigieuse from Elen Ferrante
Suspense / Thriller from Daniel Silva
I casi del Comissiario Adamsberg from Fred Vargas (this seems to be in Italian? I do not speak italian)
and one more in Chinese (I do not speak Chinese either)

(I have 6 Phantom books - so not sure how the 541 books come from with 539 loaded...)

When I search these books on the Kobo, they do not show up in the search results but they always show in the series view.

When I select any of these phantom books, the Kobo tells me
"You have no books yet" and gives a button for "Shop Kobo"...

What is going on? Where are these books from? How do I remove them?

Did I maybe get a refurb unit with some garbage left from the previous owner? It looked new - but who knows? The rubber area around the buttons did not look spotless, but I thought that is ok even when new? There was a screen protector on and the box was sealed - bought it directly from Kobo...

Thank you for your thoughts...

08-29-2020, 07:09 PM	#1
Gadgetguy Connoisseur Posts: 54 Karma: 10 Join Date: May 2010 Location: Oakville, ON, Canada Device: Kobo Forma	Kobo sent refurb unit instead of brand new one? Hello all, I have a brand new Kobo Forma. I have transferred my book collection to it (539 books) - and for some reason the reader shows 541 books. (It showed 0 books originally) When I check under "series", I see several unknown books: The Folk of the Air from Holly Black Me before you Trilogy from Jojo Moyes Thriller from Andy Weir L'amie prodigieuse from Elen Ferrante Suspense / Thriller from Daniel Silva I casi del Comissiario Adamsberg from Fred Vargas (this seems to be in Italian? I do not speak italian) and one more in Chinese (I do not speak Chinese either) (I have 6 Phantom books - so not sure how the 541 books come from with 539 loaded...) When I search these books on the Kobo, they do not show up in the search results but they always show in the series view. When I select any of these phantom books, the Kobo tells me "You have no books yet" and gives a button for "Shop Kobo"... What is going on? Where are these books from? How do I remove them? Did I maybe get a refurb unit with some garbage left from the previous owner? It looked new - but who knows? The rubber area around the buttons did not look spotless, but I thought that is ok even when new? There was a screen protector on and the box was sealed - bought it directly from Kobo... Thank you for your thoughts... Last edited by Gadgetguy; 08-29-2020 at 08:45 PM.