Hey, guys:
So...about 6 mos back, we made this gigantically complicated eBook for a customer that provides classoom materials and learning stuff. So, we slogged through it, with about a billion revisions and finally, Hooray, it was done and client was thrilled. Yeah.
But today, I get this: (Edited with ellipses to protect client's privacy or to omit irrelevant cruft):
Quote:
We uploaded [...] ePub that you did for us to RedShelf, and in reviewing its functionality, we are seeing problems caused by their proprietary pagination. The page numbers in their browser display system sit off to the right of the page, and push the content out of alignment, and/or introduce large gaps between paragraphs.
We brought this up to them, and they replied that the pagination issues are a result of page numbers not being embedded in the ePub. RedShelf displays each chapter as one scrollable “page,” with the specific “page numbers” as callouts to the right. Rather than RedShelf’s arbitrary placement of their page numbers, we would like to assign our own page numbers that would coincide with the page breaks in the print book. We would like your help in embedding these into the ePub file, if possible.
Is there a way to easily address this kind of issue by somehow appending the ePub file, without throwing off compatibility with other ePub readers? Or would we need to develop a separate ePub file specifically for this vendor?
Another issue is that a few graphics at the bottom of the unit pages get cut off (clipped) at the bottom of the page. These are QR Codes, specifically, which are important to navigation in the case of [...]. It’s as if some kind of “space” needs to be added at the end of these chapters. There are only a few instances of this and we’d love to see if there is something you can do to prevent the QR Codes from being cut off.
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Eh? I mean,
whu?
Does anyone here know
anything about this? Anything at
ALL? I've never--
never--heard of any ePUB retailer ASKING for page numbers to be embedded in an ePUB, a reflowable ePUB, and I've never heard of anything so bizarre as page sizes somehow being assigned or...whatever.
Anybody?
Hitch