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Old 08-27-2020, 06:37 AM   #247
davidfor
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Posts: 24,905
Karma: 47303824
Join Date: Jul 2011
Location: Sydney, Australia
Device: Kobo:Touch,Glo, AuraH2O, GloHD,AuraONE, ClaraHD, Libra H2O; tolinoepos
Quote:
Originally Posted by tamarissa View Post
Is anyone else having syncing problems since this release?

If I'm lucky enough to get past "Starting sync", I can't get any farther than "Checking for updates" now.

Syncing works just fine after a factory reset, but the second I connect it to Calibre and add the rest of my books to my reader, it never syncs again. It'll be dead in the morning from trying sync all night if I don't leave it plugged in. I've reset it 3 times now this week, so I know it has to have something to do with Calibre. I've also tried using the Kobo desktop software to sync, but I have the issue same as when trying over wifi
So, you do a factory reset and the device sets up OK and downloads the update and syncs any books. But, after sideloading books using calibre, it stops being able to sync.

I'm sure when the Kobo desktop is used to try syncing. Is it failing after using calibre, or does it fail no matter what?

The questions that come to mind:
  • Are you using an older version of KSM? There was an issue with this an connections to the PC.
  • What happens if you don't use calibre to sideload the books? Can you connect and manually add a book without causing any problems?
  • Do the sideloaded books get imported properly?
  • Do you lose books or reading status if you restart the device?
  • Do you get any errors from calibre when you connect a second time?
  • Are you patching or installing anything else?
  • What version of calibre are you running? It shouldn't matter, but, it is always a good idea to check.
  • How much free space is on the device?

I can state that I am not seeing any issues with my devices. I think they have all had a new book put on them using calibre, and have all synced with no issues.
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