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Old 08-26-2020, 09:30 AM   #1
marp68
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Posts: 283
Karma: 132294
Join Date: Apr 2016
Location: Sweden
Device: Kobo Clara HD
Error message when connecting reader

So, I had to replace my Glo HD with this new Clara HD.

Now I notice that I still sometimes get an error message when connecting also the Clara reader to my laptop (Win10). I thought it only had to do with my old Glo HD, since I had maybe done to many changes or that the usb connector started to get bad. But since it now also happens with my new Clara HD with the usb cable from the box, it must have something to do with my computer.

The message is that there is a problem with the unit and I should browse and repair it. It still gets visible in Calibre. I run the error search and repair, but then Windows says that it's nothing wrong with the unit.

Anyone knows what it can be?

ON my Glo HD it happened very frequently and sometimes it didn't appear in Calibre at all. With my new Clara HD it happens every 7 time or so and it still always become visible in Calibre. Even though it works, it's very annouying.
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