Quote:
Originally Posted by ApK
Ah. So the "warranty" stays, but if they claim the third party item was the cause of the problem, they can say the warranty doesn't cover it. Sees like a pretty big loophole, if they don't actually have to prove the cause of the problem.
(for the record, this is mostly idle curiosity, I'm not having any sort of warranty or printer problem....I'm just evaluating the risks of buying generic toner, and I went down a rabbit hole reading about it.)
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I'm
not a lawyer - these are just my personal thoughts:
If you have an expensive printer and are concerned that you are likely to need warranty service, you could consider buying name brand toner for the limited time period covered by the warranty, then switch to aftermarket supplies after the warranty expires.
If you have a cheap printer, consider the cost savings of buying aftermarket supplies vs the cost of replacing the printer. If you're going to save a lot of money by buying cheap toner, it may be worth the risk.
Edited to add that we use aftermarket toner (various random brands, whatever is on sale cheap) in Brother all-in-ones (these are laser, not inkjet, don't know if that makes a difference) at work and haven't had any problems.