Thanks, but I think I'll leave well enough alone. With
my luck, another call would just make things worse.
Amazon support is usually pretty good if you contact them with an issue that is on their support "script" (an item I ordered is damaged/missing/the wrong item, etc.), but I always manage to forget all of the problems when I contact them about something that's not common (on the script).
Really the reason I posted here was to let people know about the credit that wouldn't apply to agency books. I've never seen that before at Amazon so it didn't occur to me to check that before I ended the chat. That and the chance to whine a little.
