Thread: Amazon US spend $XX get $YY credit - Aug 5-12
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Old 08-20-2020, 05:09 PM   #24
bookmarked
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Posts: 374
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Join Date: Nov 2012
Location: US
Device: Kindle 4 NT, Paperwhite
Quote:
Originally Posted by bookmarked View Post
I've also recently gotten two offers like this and had a similar reaction. These offers are the latest incarnation of the Penguin-Random House offers that used to be good for $5 off many PRH ebooks $9.99 or more. Now they're only good for a specific title or a very small number of titles by a single author.

OTOH, I'm not eligible for the "spend $XX get $YY credit" offer that prompted this thread. Presumably it's either because I got the PRH offers or because I'm also doing the "Kindle August Reading Challenge" (Read 10 days in August, get $5 in eBook credit), yet another offer. BTW, the reading challenge is definitely targeted to specific accounts with a unique URL, otherwise I'd have shared.
So, I finished my Reading Challenge on the 12th and since the terms say the $5 credit is supposed to arrive "within approx. four days", I thought I'd better contact Amazon customer service.

I had to chat with 2 different reps, both of whom kept confusing this promotion with the PRH "$5 for select titles on your Wish List" offers I'd gotten via email, but after providing screenshots, I got a $5 credit.

Unfortunately, the credit they gave me doesn't work on agency books, only those "Sold by: Amazon.com Services LLC". This is contrary to the Reading Challenge terms "Any Kindle eBook sold on Amazon.com is eligible for this credit."

That'll teach me to talk to Amazon customer service.
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