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Old 08-17-2020, 05:53 PM   #5
Theologian
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Theologian began at the beginning.
 
Posts: 5
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Join Date: Aug 2020
Device: Kindle Voyage
Quote:
Originally Posted by Deskisamess View Post
Is it in a Smart Cover? It's not running the most updated firmware, is it connected to WiFi?

I have some odd memory about Kindles needing to be connected to WiFi to reset to factory correctly, but have no idea if that's correct.

The most updated firmware is 5.13.1
It's not in any cover at the moment. I just try to manually update to 5.13.1 thru USB with the wifi connected. It reverts to the same earlier state (about 2018). Any other ideas?
Thank you by the way.
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