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Old 08-17-2020, 05:47 PM   #3
Deskisamess
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Posts: 2,766
Karma: 45827597
Join Date: Sep 2012
Location: Ohio
Device: iPhone 13 Pro, iPad mini, iPad Pro 12.9",Paperwhite 6.8", Scribe 2022
Is it in a Smart Cover? It's not running the most updated firmware, is it connected to WiFi?

I have some odd memory about Kindles needing to be connected to WiFi to reset to factory correctly, but have no idea if that's correct.

The most updated firmware is 5.13.1
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