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Old 08-17-2020, 05:37 PM   #2
dhdurgee
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Posts: 910
Karma: 3000002
Join Date: Jun 2010
Device: K3W, PW4
How long have you owned this unit? Sounds a lot like a hardware failure, probably the memory module.

If it is a recent Amazon purchase contact them and ask to exchange it.

Beyond that how are your manual skills? If you have the right equipment you can open the unit and access its serial port to get the diagnostics output when the unit boots. That should assist in diagnosing the problem. Of course you risk damage to the unit if you use the wrong equipment or are not sufficiently careful to work on a delicate system.

If it is indeed the memory chip and you have no chance to exchange it you likely have only spare parts on your hands. It requires a high end workstation to replace the memory chip and proper procedures must be followed to preserve your system identification information to restore it after the new chip is installed.

Dave
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