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Old 08-17-2020, 02:44 AM   #9
TimmyTofu
Junior Member
TimmyTofu began at the beginning.
 
Posts: 3
Karma: 10
Join Date: Aug 2020
Device: Kobo Clara HD
Quote:
Originally Posted by MGlitch View Post
Perhaps because that’s out of the scope of customer service.
Right. It's not like I asked them to send me a new screen. If I ask about the availability of parts or repair of a device, then it would still be nice to get more than "yeah, we don't do that, anything else?".

Anyway, case closed for me, for now.
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