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Old 08-16-2020, 10:02 PM   #11
tdonline
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Posts: 309
Karma: 2644486
Join Date: Dec 2011
Device: PW3, Nook Simple Touch
Quote:
Originally Posted by CathyA View Post
Are you trying to send from xxx@gmx.com to xxx@kindle.com, where the xxx part of the addresses is the same? If so, this is the problem. Amazon has a bug that they don't seem to want to fix. Change one of the addresses and they should stop asking you to verify every document.
No, but they're close. Funny though, my gmail address' XXX is the same as the Kindle.com and no problem there. That's how I know I shouldn't have to verify each book.

I chatted with Amazon customer service and the agent assured he would authenticate my address and that would fix the problem. Nope.
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