Thread: Glo Kobo Glo: Need SD card image
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Old 08-07-2020, 04:10 AM   #439
davidfor
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Posts: 24,905
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Join Date: Jul 2011
Location: Sydney, Australia
Device: Kobo:Touch,Glo, AuraH2O, GloHD,AuraONE, ClaraHD, Libra H2O; tolinoepos
Quote:
Originally Posted by C3alm View Post
@Davidfor
Hi.
After installing the SD image you sent me, my Kobo GLO restarts and tries to register.
Configuration by wifi fails after logging correctly to my network, but an network error message is displayed when looking for updates. The time is correctly set.
Connecting the Kobo Glo to my PC (Windows 10 / 64 bits) with a USB cable is not recognized.
Any sugestion?
The WiFi issue is due to the firmware version. Early last year Kobo had to remove older security protocols from their servers as they are no longer considered to be secure. Older firmware doesn't uses the older protocols so cannot connect. And the image was taken after factory reset, so is probably running firmware version 2.0.

The workaround is to either manually install newer firmware, or use the Kobo desktop application to do the setup. But, if the PC does not recognise the device, that is not going to work. The first thing to try is another PC/cable/port and check whatever settings on the PC for the USB port. Windows 10 is working fine with my Glo, so I don't know what else to suggest, unless the USB port on the device is damaged.

You could take the card out of the device and mount it in a computer and copy the image update files to it. Unfortunately, I don't know how to do that with a Windows machine. They don't like the multiple partitions on the card. If you have a MAC or Linux machine available, they can do it. Or, you could boot Linux from a USB stick and use that.
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