[issybird]

What does an “unhandled exception” as follows mean?

KeyError:u’backupOptionsStore’

It only comes up for my Aura One and not for my four other Kobos. It doesn’t keep me from sideloading books and collections work; however, it does prevent me from converting ePubs to kePubs and transferring them. The kePub loads to the Aura One, but it can’t be accessed.

I didn’t copy the details, but it seems to relate to a 32 bit/64 bit Windows incompatibility. However, as I said, it doesn’t affect any of my other Kobos (all older).