[49Kat]

This morning I went on an ebook buying spree. My account is set to download new purchases to my kindle. When I picked up the kindle this evening, none of the books had downloaded and it took a couple of minutes for the covers to show up for most of the titles. They did not download until I tapped on them. I continued to have trouble with 2 books. I went to the device content page in a web browser and sent them again. Repeatedly. I tried downloading directly from the kindle. The titles would either stay stuck with the “queued” banner or just revert to the cover and not download. I toggled airplane mode on and off. I sync’d. Both titles download to my ipad just fine. The kindle’s wifi connection is fine. I have restarted it twice. Firmware is 5.12.5 and no updates are available. There is 25.7Gb of storage available. One of the problem titles downloaded after the first restart but the second one simply won’t download. Now it doesn’t even have the queued banner, it’s just the black circle with an ‘x’ on the greyed out cover.
Not sure what else to do other than perhaps return and repurchase the book. I don’t feel like dealing with tech support over an item that cost $1, but I would like the book.

I just tried the option of viewing it from the store on my kindle. I tapped on ‘read now’ and it should be downloading. It is not.

This is a Paperwhite, 10th gen.