Thread: Caliber does not recognize my Kobo Aura One
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Old 07-27-2020, 06:41 AM   #4
davidfor
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Posts: 24,905
Karma: 47303824
Join Date: Jul 2011
Location: Sydney, Australia
Device: Kobo:Touch,Glo, AuraH2O, GloHD,AuraONE, ClaraHD, Libra H2O; tolinoepos
@donpopo: It doesn't look like Windows has mounted the ereader. I the log, the following section is it:

Code:
Devices possibly connected: KoboTouch, KoboTouchExtended,
Trying to open KoboTouch ... Storage number map:
{(7L, 0L): [(4L, 'C')], (7L, 1L): [(1L, 'D')]}
Storage number for USBSTOR\DISK&VEN_KOBO&PROD_EREADER-4.22.151&REV_0110\N7097CL058454&0: StorageDeviceNumber(type=7L, number=2L, partition_number=0L)
Storage number map:
{(7L, 0L): [(4L, 'C')], (7L, 1L): [(1L, 'D')]}
Storage number for USBSTOR\DISK&VEN_KOBO&PROD_EREADER-4.22.151&REV_0110\N7097CL058454&0: StorageDeviceNumber(type=7L, number=2L, partition_number=0L)
Drive letters for USBDevice(vendor_id=0x2237 product_id=0x4225 bcd=0x110 devid=usb\vid_2237&pid_4225&rev_0110 devinst=4)
{u'drive_letters': [],
u'pnp_id_map': {},
u'readonly_drives': set([]),
u'sort_map': {}}
failed
For my Aura ONE, the section in red looks like:

Code:
{u'drive_letters': ['F'],
 u'pnp_id_map': {'F': u'\\\\?\\usbstor#disk&ven_kobo&prod_ereader-4.22.151&rev_0110#n709123456789&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'},
 u'readonly_drives': set([]),
 u'sort_map': {'F': (1L, 1L)}}
The device is mounted as F.

You need to look at why Windows isn't mounting it. Have you tried the suggestions @DNSB made in the Kobo forum? As well, reboot the device or the PC. There are some things that can happen to put the USB port in an unusable state. A reboot is the only thing I have found to fix that.
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