Quote:
Originally Posted by haydnfan
I don't think that anybody can say that this is so bad that the Kindle platform should be abandoned. But you can't really say that it is not a bit anti-consumer.
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I think it is a continuum, based on how much time has passed.
(To fend off some expected arguments, here I am using product to mean a reasonably cheap small consumer electronics product, such as an eReader, and I am using support to mean continue to provide updates.)
Continuing to support a product sold say 6 months ago would be expected, not doing so would be anti-consumer.
Continuing to support a product sold say 5 years ago would not be expected, doing so would be pro-consumer.
The PW3 was replaced by the PW4 what, ~20 months ago?
I think after that time different people could reasonably either expect it to be supported, and be surprised that it was not, or expect it not be to supported, and be surprised that it was.
Also worth bearing in mind that this isn't like phones, where there are frequent major operating systems releases, and not being able to update to them could mean either security holes or being unable to run some apps.
Although Kobo is still releasing updates for my device, I've never actually positively tried to install one, the device does what it did when I bought it, and that is what I want it to do.
Personally I would say it was slightly disappointing that Amazon (seem to) have stopped supporting a device after less than two years, but it wouldn't make me more or less likely to buy from them.