Thread: Glo Kobo Glo: Need SD card image
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Old 07-16-2020, 09:02 AM   #425
davidfor
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Posts: 24,905
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Join Date: Jul 2011
Location: Sydney, Australia
Device: Kobo:Touch,Glo, AuraH2O, GloHD,AuraONE, ClaraHD, Libra H2O; tolinoepos
Quote:
Originally Posted by fernancheca View Post
Good morning.
I have factory reset my kobo glo, but when I start it, it asks me to configure it, and the problem I have is that through Wi-Fi it gives me a network error, and by computer I cannot configure it because I have it damaged.
Can you send me an image to upload it to the internal sd where it is already configured?
The problem is that Kobo had to remove older security protocols from their server last year. The firmware used for the factory reset uses those protocols. That means the device cannot connect to the Kobo servers to do the setup. You need to update the device to at least firmware 3.19 to before you can do setup. Or use the Kobo desktop application to do setup. That will also update the firmware on the device.

The image won't help for this. It was made after doing a factory reset. Hence, it will have the same problem you are seeing. If you cannot connect the device to a computer, then the only thing I can think of is to put the SD card in either a Mac or a Linux PC and copy the firmware update file to the books partition. When you start the device, it should update the firmware before trying to do the setup.
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