Quote:
Originally Posted by Starhawk
So I'd sent CS an email, and they responded suggesting that a call would be better...so today two weeks later (or so), I finally make the time to call them, and tomorrow, as most of the experiences in that Amazon forum thread seem to suggest, I will have a new Kindle arriving tomorrow, hopefully squeak/creak free.
It was a totally painless CS call.
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*sigh*
So I received the replacement Kindle yesterday, and, after having read around the forums about a bunch of other Kindle 2 defects, I did as thorough a check of the new K2 as I could.
There was no squeak, and the build quality on that front seemed top-notch. The lack of the squeak really made it feel much better.
All the buttons checked out, in both alignment and clickability...except for the Up volume button. That one was stuck, and i couldn't unstick it. It was night-time, so I couldn't check for the ink-gets-faded/blotchy/washed-out when in the sunlight issue.
Soooo...the second one has a defective button...
So I gotta call CS about sending this one back and getting a different replacement one...
*sigh*