Quote:
Originally Posted by Rev. Bob
Well, considering a bad calibre config was responsible in the first place…
Quote:
Originally Posted by hmmmmmmmm
Battery was at ~85%. Intended to pass a few more books to the device using Calibre.
I had configured it to use the Aura H2O software, as it didn't support Clara HD and I read it was the most similar.
I got an error on Calibre when trying to send more books that stated:
"WARNING: Failed: Kobo database version unsupported - See details"
I went with a suggestion I found online and:
"select "Configure this device" and then the "Attempt to support newer firmware" option."
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(Bolding mine, for emphasis.)
You catch that? The calibre installation didn’t support their Clara HD, so they told calibre to pretend it was an Aura H2O instead. Instead of working, that munged the database, which bricked the device until it could be reset. Therefore, it makes complete sense to upgrade to a version of calibre which can properly handle their device.
Same to you. |
To continue quoting from the original post:
Quote:
Originally Posted by hmmmmmmmm
Calibre did not show any error. I then unplugged my device from the PC and it was frozen on the connected screen.
I managed to turn it off using the power button. Turned it back on. Repeated this a few times, tried the "reset" protocol as well.
Current result: Turns on and off, I think. When turning on it flashes white/black/white/black/white and stays with the screen white and the LED at bottom blinking.
Workaround: n/a
Any help would be great, thanks a lot.
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What he got was an error message about an issue with the version of the database on the Kobo. If he had any Kobo with 4.22.15190 firmware, he would have seen the same error message (database version 160, supported 159). There are no known issues with using the Attempt to support newer firmware option and firmware 4.22.15190. Ghod alone knows that has been posted multiple times every time a new Kobo firmware version comes out until calibre is updated to allow the new database version. If nothing else, a beta tester or two would be noticing the issue before the release. In terms of this discussion, a red herring.
What I suspect may have happened is that he unplugged his Clara HD without first safely ejecting it but that is only a suspicion.
The KoboTouch driver does not care what the device is as long as it is a recognized Kobo touchscreen model. The Kobo Utilities plugin can record the connected device but that is a different item and would only show a H2O if it was previously connected and added. Can you point out where you can select a Kobo H20 elsewhere in the calibre configuration? The only place it is mentioned that I could find is in the list of devices for the KoboTouch driver and even there the Clara HD is mentioned (v2.5.1) unless the Welcome wizard mentions it someplace.
So yes, Bob, I read the entire message and
I gave a response that allowed him to return the Clara HD to being a working ereader. A response that suggested he should update his calibre version posted at 12:09PM after a message at 6:24AM stating the factory reset for the Clara HD had returned his Clara HD to working condition and my message at 9:35AM saying it was good to hear and happy reading
was a useless waste of electrons and I will stand by that opinion.
'Nuff said.