Quote:
Originally Posted by stumped
we seen to be seeing several cases where CC users who don't hang out here / closely follow developments are suddenly getting a unexpected CC app update, and having to go search for what's changed.
its happening with all 3 app app stores= google. amazon, apple.
i guess that's a consequence of the decision to overwrite the lifetime model in store with the new subscriptions model, and not having a customer address list to forewarn owners that the app is in new hands, and has a new charging model
could be a 2nd wave of backlash: no-one told me/ I did not want this/ask for this ...
with hindsight, leaving the old app as abandon ware, or de-listing it, and adding the new app as a new store option may have been better. Users would have had to opt-into the new service and could not have landed there accidentally.
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They could have released it as CC 2.0, kind of like you now have Marvin 3.0, just to make it clear this was a new program with new owners and a subscription model, not just an update of the old program. But that's water under the bridge now. I also suspect that part of what they were paying for when they bought the program was the customer base. Part of the reason for going to a subscription model is there is a lot of people out there who take the attitude "I paid you $2 10 years ago, why should I give you more money just to make sure you keep updating it for the new operating systems?"