Quote:
Originally Posted by MonicaOP
Hi, by mistake I reset my kindle oasis 9. It erased everything, all my collections, all my files, everything
Since I don't have a back up 'cause I can't get the collections into calibre I don't know what to do, I'm really desperate
This kindle is kind of my lifeline, my help and support with everything that is going in my life and family, please help me.
I know it might seem like I'm over reacting but I'm really starting to feel faint, I'm not prepared for this. please help
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Hello!
When you reset to factory setting, it empties the device, but you should be able to redownload via the cloud (including collections) on your e-reader. Your collections and books do not delete from a factory reset, they are just removed from the device. When you go to your library, at the top click "All" instead of "downloaded" and the books should show up to re-download.