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Old 06-29-2020, 05:19 AM   #2
drofgnal
Wizard
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Posts: 1,403
Karma: 10519918
Join Date: Dec 2009
Device: Ipad Pro/Kindle Oasis 3/iPhone 13 Pro Max
Did you change your apple ID with the new laptop or just create a new one? If you created a new apple ID, it thinks you are someone else than the person with the old apple ID.

Did you forget the ID, which is usually an email, or forget the password?
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