Thread: Glo Kobo Glo: Need SD card image
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Old 06-26-2020, 09:48 PM   #1474
davidfor
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Join Date: Jul 2011
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Device: Kobo:Touch,Glo, AuraH2O, GloHD,AuraONE, ClaraHD, Libra H2O; tolinoepos
Quote:
Originally Posted by Baboon63 View Post
Hi there,
Is it possible to give me an image of the SD card for Kobo Glo?
My kobo glo is stuck at the setup level (can't do wifi setup cause it fails after entering SSID and the pc doesn't recognize the kobo nor the sd card...)
I have sent you a PM with the link to the image, but, I don't think you need it. And, you will still have a problem.

The issue is probably that the device is not able to connect to the Kobo servers because the firmware is to old. Early last year, Kobo removed support from their servers for older security protocols. This was because they are no longer considered to be secure. If you are on an older firmware, such as after a factory reset , the firmware only supports these older protocols and cannot connect to the Kobo server.

You can get around this by using the Kobo desktop application. This still supports these device. They will do the setup and install the latest available firmware. Alternatively, you can manually install a firmware version that has the newer security protocols. That means using firmware version at least 3.19. You can do this before doing the setup.

It could be that the WiFi configuration is broken. A factory reset usually solves that. But, after that, or using the image, you will be back in the above situation for doing the setup.
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