Quote:
If an item has a fault that was present at the time of sale, the consumer can seek redress once it is discovered.
However consumers cannot expect a legal remedy in respect of:
* misuse or accidental damage; or
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They could argue accidental damage (in fact I suspect that exactly what Sony are claiming.
Who bears the burden of proof? The retailer does as it's within 6 months. However the consumer says it worked fine for a week.
It doesn't _sound_ like a broken substrate though (when have we seen a substrate that damaged only one corner. Everyone we have seen images of have been the entire screen.
But obviously without seeing it it's hard to be sure. But it
sounds like the screen controller. Which would also match the timeframe (anyone else remember when it was recommended to leave a new computer plugged in for several hours on first use in case it burnt out?