MobileRead Forums - View Single Post - Forma "Please handle your update files!" error with KSM09

DNSB · 06-21-2020, 11:54 AM

Have you tried a manual factory reset?

connect your Forma to a computer/charger for at least 1 hour.
Press and hold the power button. If you don't see any message on the screen, hold it for ~30 seconds.
Press and hold a page turn button (doesn't matter which one).
While continuing to hold the page turn button, press and hold the power button.
Wait until you see the resetting message on screen (up to 40 seconds) and then you can release the page turn and power button.
Set your Forma up either over WiFi or using the Kobo Desktop Edition on your computer.

06-21-2020, 11:54 AM	#2
DNSB Bibliophagist Posts: 46,864 Karma: 169716272 Join Date: Jul 2010 Location: Vancouver Device: Kobo Sage, Libra Colour, Lenovo M8 FHD, Paperwhite 4, Tolino epos	Have you tried a manual factory reset? connect your Forma to a computer/charger for at least 1 hour. Press and hold the power button. If you don't see any message on the screen, hold it for ~30 seconds. Press and hold a page turn button (doesn't matter which one). While continuing to hold the page turn button, press and hold the power button. Wait until you see the resetting message on screen (up to 40 seconds) and then you can release the page turn and power button. Set your Forma up either over WiFi or using the Kobo Desktop Edition on your computer.