Quote:
Originally Posted by HarryT
In the UK, for example, I'm pretty sure that the retailer is only "responsible" for the product for 30 days after purchase. After that, the retailer is perfectly within their rights to tell the customer that they need to contact the manufacturer.
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While not disagreeing with your main point, unless I'm missing something, this part is incorrect and it's still "within a reasonable time" where that's specifically not defined and will depend on circumstances. See the link in my earlier post, which links to the "Sale of Goods Act Fact Sheet" page on the "Department for Business, Enterprise & Regulatory Reform" website.